Frequently Asked Questions

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You’ll find answers to some of the most commonly asked questions here.

How often should I have my furnace or air conditioner serviced?

You should have your furnace or air conditioner serviced once a year as almost all manufacturers require annual maintenance in order to honor the factory warranty.

How long does a tune-up take?

Tune-ups usually take about 1 hour.

How long does an in-home estimate for new equipment take?

An assessment of your home’s equipment needs will take our Comfort Advisors about 90 minutes.

What brands of equipment do you carry?

Lennox, Amana, Venmar, Aprilaire, Dynamic to name some.

Do you service and replace boilers?

Yes, we repair, install, replace, and carry boilers.

How long does a furnace and A/C system last?

The average life span of a Minnesota furnace and AC unit is 15-20 years, though other locations may have a different longevity.

How often should I change my furnace filter?

If your furnace filer is 1-inch, it should be changed monthly. A 4-to-5 inch filter should be changed every 3-4 months. You can find a high efficiency filter that is able to last up to 12 months.

Are you NATE-certified?

Yes, we employ NATE-certified technicians.

How long have you been in business?

Sedgwick has been in business since 1958 – that’s nearly 60 years.

Do you have 24-hour service?

Our entire service department can provide emergency service to you year-round, 24 hours a day, 7 days a week.

Do you sell parts?

Yes, our office in Mendota Heights has a fully stocked parts department.

How much expertise do your technicians have?

Our technicians are constantly training and learning about the most advanced technology in the industry. Many of our technicians have their master’s licenses.