You'll find answers to some of the most commonly asked questions here.
Q: How often should I have my furnace or air conditioner serviced?
A: You should have your furnace or air conditioner serviced one a year as almost all manufacturers require annual maintenance in order to honor the factory warranty.
Q: How long does a tune-up take?
A: Tune-ups usually take about 1 hour.
Q: How long does an in-home estimate for new equipment take?
A: An assessment of your home’s equipment needs will take our Comfort Advisors about 90 minutes.
Q: What brands of equipment do you carry?
A: Lennox, Aire Flo, Armstrong, Carrier, Venmar, Healthy Climate, Aprilaire, Dynamic, Triangle Tube, Crown
Q: Do you service and replace boilers?
A: Yes, we repair, install, replace, and carry boilers.
Q: How long does a furnace and A/C system last?
A: The average life span of a Minnesota furnace and AC unit is 15-20 years, though other locations may have a different longevity.
Q: How often should I change my furnace filter?
A: If your furnace filer is 1-inch, it should be changed monthly. A 4-to-5 inch filter should be changed every 3-4 months. You can find a high efficiency filter that is able to last up to 12 months.
Q: Are you NATE-certified?
A: Yes, we employ NATE-certified technicians.
Q: How long have you been in business?
A: Sedgwick has been in business since 1958 – that’s nearly 60 years.
Q: Do you have 24-hour service?
A: Our entire service department can provide emergency service to you year-round, 24 hours a day, 7 days a week.
Q: Do you sell parts?
A: Yes, our office in Mendota Heights has a fully stocked parts department.
Q: How much expertise do your technicians have?
A: Our technicians are constantly training and learning about the most advanced technology in the industry. Many of our technicians have their master’s licenses.