You'll find answers to some of the most commonly asked questions here.
Q: How often should I have my furnace or air conditioner serviced?
A: All manufacturers recommend annual maintenance on equipment to maintain their factory warranties. Warranties may be denied if the unit has not been regularly serviced.
Q: How long does a tune-up take?
A: Tune-ups usually take about 1 hour.
Q: How long does an in-home estimate for new equipment take?
A: Our Comfort Advisors need about 1.5 hours to adequately assess the needs of your home.
Q: What brands of equipment do you carry?
A: Lennox, Aire Flo, Armstrong, Carrier, Venmar, Healthy Climate, Aprilaire, Dynamic, Triangle Tube, Crown
Q: Do you service and replace boilers?
A: Yes, we service and carry replacement boilers.
Q: How long does a furnace and A/C system last?
A: In Minnesota, the average life span of a furnace and AC unit is 15-20 years.
Q: How often should I change my furnace filter?
A: If you are using a 1-inch filter, it should be changed monthly. If you are using a 4-to-5-inch filter, it should be changed every 3-to-4 months. There are some high-efficiency filters that last as long as 12 months.
Q: Are you NATE-certified?
A: Yes, we employ NATE-certified technicians.
Q: How long have you been in business?
A: We have been in business since 1958, 50 years.
Q: Do you have 24-hour service?
A: We have an entire service department, not just a "service guy". We can provide emergency service any time you need it, 24 hours a day.
Q: Do you sell parts?
A: Yes, we have a stocked parts department at our office in Mendota Heights.
Q: How much expertise do your technicians have?
A: Our techs continually train to stay on top of the latest technology in the industry and several of them have master's licenses.